Our COVID-19 Policy

Privacy Policy

THE WHITAKER GROUP OF COMPANIES

WEBSITE PRIVACY POLICY

 

1. WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for the website www.whitakertankers.co.uk and served by the John H Whitaker Group of Companies and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

2. THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all EU and UK national laws and requirements for user privacy. This website collects and uses personal information.

2.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google does not grant us access to this.
We consider Google to be a third-party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

2.2 Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure contact form to email submission process but advise users using such form that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the services we offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on or sold to any third parties.

2.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link, the data that you supply will not be stored by this website and instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by SSL meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

 

3. USE OF COOKIES

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.
Cookies are small files saved to the user’s computer’s hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html
Accessing this website means you agree to your data being accessed and stored by John H Whitaker (Tankers) Limited or one of our third-party data controllers acting on our behalf.

 

4. RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the EU General Data Protection Regulation Act 2018 with regards to data protection and user privacy.
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data controller contact for clarification.

4.1 Data Controller

The data controller of this website is: John H. Whitaker (Tankers) Limited, a UK Private Limited Company with company registered number: 219451
Whose registered office is: John H. Whitaker (Holdings) Limited, Crown Dry Dock, Tower Street, Hull, HU9 1TY

4.2 Data Controller Contact

Mr. Duncan McGahey Financial Director, John H Whitaker (Tankers) Limited. Telephone: 01482 595300 Email: dm@whitaker-tankers.co.uk

4.3 Changes to our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

24/7 EMERGENCY CONTACT

01482 595320
emergency@whitaker-tankers.co.uk